PRIVACY POLICY

Your privacy is important to us. To better protect you and your privacy the following explains what information we collect, how it is used, how we safeguard it, and how to contact us if you have any concerns.

Online Ordering: The following information is used in the on-line ordering process: your name, shipping/billing address, email address, phone number and credit/debit card information. This information is used solely for the purpose of filling your order and to respond to your questions.

Site Security: We take your security and privacy very seriously. If you feel more comfortable, you can always phone your order in by calling toll free 877-975-3797 Monday – Friday, 9am-5pm PST, or fax, or mail your completed order. Encryption is handled by an advanced secure 128kb (or higher) SSL (Secure Sockets Layer) certificate. This is the industry standard security protocol that our site uses to communicate with secure browsers like Firefox and Internet Explorer. When communicating with a secure server like ours, these browsers encrypt the information you send in a way that is extremely difficult for someone to decode.

Opt-In Newsletter and Preferred Customer Special Offers: In the event that you sign-up to our opt-in newsletter, your e-mail address is used specifically to provide you up to date news, information and special offers that may be of interest to you. Customers who have purchased from us may also receive the newsletter, product announcements and special offers. You are free to unsubscribe at any time by following the instructions provided in the mailings.

Third Parties: None of your information is provided, in any form, to any third party. None of your information is stored in any on-line format or medium. We do not and will not sell, lease or in any way make available mailing lists of our customers to any third party.

Statistics Software: We do use third party tracking software such as Google Analytics, which provides us only generalized, anonymous information about customer visits to our websites. This includes pages visited, time on site, and other data that we use specifically for the purpose of improving our web site. No names or personal data is collected with this software - it serves only to provide us necessary site statistics.

Packaging: Packages sent simply indicate your name, mailing address and name and our return mailing address. No products are specified, the contents of the package will be known only to you.

If you have any questions you can always contact us by calling our customer service department, toll free at 877-975-3797, Monday – Friday, 9am-5pm PST.